Post by Forum Administrator on Jun 12, 2017 21:07:05 GMT -8
For players who lost your Parabellum and not compensated
Source: withhive.com/help/notice_view/22719
*You are required to send a support mail to get back your Parabellum if you had used her as training material.
Facebook Source: www.facebook.com/soccerspirits.en/photos/a.699626533447342.1073741828.663032867106709/1346394412103881/?type=3
Official Forum Source: forum.com2us.com/forum/main-forum/soccer-spirits/selena-s-announcements/1630723-psa-for-those-who-used-rabian-as-investment-please-read
Attention, Soccer Spirit Fans!
This is a public service announcement that applies to users affected by the PvP Season Reward Errors. Please continue reading for more information.
~Details~
If you have:
1) used your copies of Rabian as investment (toward Rabian or any other player),
2) wish to revert this investment,
3) wish to obtain copies of Parabellum instead,
and
4) have not already contacted customer support,
Please submit a customer support inquiry at (https://www.withhive.com/help) with the following information:
HIVE ID:
Nickname:
Server Name:
Details:
Under "Details," please make sure to describe in detail what you did to your copies of Rabian.
YOU MUST SUBMIT AN INQUIRY for us to correct your issue. All affected users who submit their ticket in a timely manner will have their investment fixed during the regularly scheduled June 22nd (PDT) maintenance. We will, however, continue accepting inquiries after the maintenance and correct things on a case by case basis.
If you have already submitted an inquiry prior to this announcement, then no further action is required. Thank you.
For more information, please refer to the following links:
www.withhive.com/help/notice_view/22719
www.withhive.com/help/notice_view/22696
The original compensation was inconsistent among all players.
Some players lost APU on their Lab Rat Rabian and was compensated while many others are not compensated, while retaining APU on their lab rat rabian.
*Customer support reply added. You need to make sure to get the same reply else you don't get your parabellum after 22nd June maintenance.
Source: withhive.com/help/notice_view/22719
*You are required to send a support mail to get back your Parabellum if you had used her as training material.
Facebook Source: www.facebook.com/soccerspirits.en/photos/a.699626533447342.1073741828.663032867106709/1346394412103881/?type=3
Official Forum Source: forum.com2us.com/forum/main-forum/soccer-spirits/selena-s-announcements/1630723-psa-for-those-who-used-rabian-as-investment-please-read
Attention, Soccer Spirit Fans!
This is a public service announcement that applies to users affected by the PvP Season Reward Errors. Please continue reading for more information.
~Details~
If you have:
1) used your copies of Rabian as investment (toward Rabian or any other player),
2) wish to revert this investment,
3) wish to obtain copies of Parabellum instead,
and
4) have not already contacted customer support,
Please submit a customer support inquiry at (https://www.withhive.com/help) with the following information:
HIVE ID:
Nickname:
Server Name:
Details:
Under "Details," please make sure to describe in detail what you did to your copies of Rabian.
YOU MUST SUBMIT AN INQUIRY for us to correct your issue. All affected users who submit their ticket in a timely manner will have their investment fixed during the regularly scheduled June 22nd (PDT) maintenance. We will, however, continue accepting inquiries after the maintenance and correct things on a case by case basis.
If you have already submitted an inquiry prior to this announcement, then no further action is required. Thank you.
For more information, please refer to the following links:
www.withhive.com/help/notice_view/22719
www.withhive.com/help/notice_view/22696
The original compensation was inconsistent among all players.
Some players lost APU on their Lab Rat Rabian and was compensated while many others are not compensated, while retaining APU on their lab rat rabian.
*Customer support reply added. You need to make sure to get the same reply else you don't get your parabellum after 22nd June maintenance.
fuck this game .-.